Help! I am unable to use database to access an article
I received an error message when trying to access the database. Can you help?
Below is the article I need.
Alenezi, A., McAndrew, S., & Fallon, P. (2019). Burning out physical and emotional fatigue: Evaluating the effects of a programme aimed at reducing burnout among mental health nurses. International Journal of Mental Health Nursing, 28(5), 1045–1055. https://doi.org/10.1111/inm.12608
Error message: Your administrator has configured the application OpenAthens ('c3d6f8ed-f6a5-4151-87d8-4f41b20d1220') to block users unless they are specifically granted ('assigned') access to the application
Answer
In this example, the error is related to a user trying to access a specific journal article using the DOI instead of accessing it through our library subscriptions. If you are trying to access the Galen library databases and receive an error message, please review the FAQ titled I can't log into the library databases for more information.
Please note that the DOI link takes the user to the Wiley database. Galen does not subscribe to a Wiley database, so you cannot log into this database using OpenAthens and your Galen email address.
Alenezi, A., McAndrew, S., & Fallon, P. (2019). Burning out physical and emotional fatigue: Evaluating the effects of a programme aimed at reducing burnout among mental health nurses. International Journal of Mental Health Nursing, 28(5), 1045–1055. https://doi.org/10.1111/inm.12608
However, if you search the article’s title using EBSCO Discovery Search (EDS), users can access the article through the CINAHL Ultimate database.
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The article (in this case) is accessible through the Galen library- CINAHL Ultimate database.
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